Quickbase and Salesforce CRM are monsters in customer relationship management applications. Owning authentic software that helps in digging business-to-customer relationships is vital for any business.
Quickbase and Salesforce CRM aren’t precisely the same type of software product. Despite the fact that both are cloud-based, Quickbase CRM is a low-code database and application development software with CRM capabilities while Salesforce is a CRM software. Now let’s discuss some of the basics of these two platforms.
Quickbase vs Salesforce
A Brief Introduction
Quick Base
Quickbase makes building custom applications easier than ever. It’s a low-code platform, so business teams and IT can work together to craft what they need. Every individual can access the same data to build forms, and reports, automate processes, and streamline workflows.
No-code developers occasionally called “citizen developers” can design applications with their low-code capacity without having to request time and attention from IT persons.
Quick Base (at first called Quickbase, with no space) began as a start-up in 1999 and was acquired by Intuit later that year. In 2016, it was sold to a private equity firm, and it has run as a self-supporting company afterward.
Salesforce
Salesforce is a cloud computing service as a software (SaaS) company that speciate in customer relationship management (CRM). Its services permit business enterprises to use cloud technology to healthier connect with customers, collaborators, and potential customers. It helps businesses trail customer activeness, market to customers, etc.
Salesforce is a prominent major player in the successful adoption of cloud CRM. Salesforce made a smart move by adopting cloud technology to create a set of applications that help businesses connect with customers and gain valuable insights through analytics.
Salesforce was founded by former Oracle Executive Marcus Benioff in February 1999 as a software-as-a-service (SAAS) company.
Let’s Understand Quickbase and Salesforce
QuickBase Platform Features
- Low-Code Development:
It is an effective and adaptable low-code platform that merges the teams to raise the constant launching of unusual/unique processes. It is the only accomplished platform tested to support citizen development at the organization level. With the help of Quickbase low-code development, you can:
Make the most of the strength of every employee by bringing real-time discernment across systems in an extremely individualized manner.
Meliorate speed and lightness by making it smooth for everyone to regularly introduce in an application ecosystem on a system platform.
Lessen IT complication & value by removing customary IT development loads, strengthening security, and systematizing command on a single platform in preference to many applications.
- Amalgamation & Workflow composition
Quickbase channel allows you to swiftly connect and secure data, combine your systems in real-time, and orchestrate self-regulating workflows utilizing easy business logic, an all-inclusive single united platform.
- Ceaseless Deployment
Launch changes in real-time with no interruption for up-to-date applications. With the implementation lifecycle control sandbox, you can twist a business app, change data, and transform schema without having to carry an application offline.
QuickBase Use Cases
- Supply Chain
You can gauge for an even expeditious future with technology that clarifies, systematizes and mechanizes unusual supply chain procedures that basic software platforms can’t handle.
- Process Refinement and Development
You can regularly enhance the key of your business with a platform that is as adaptable as you wish it to be.
- CRM & Sales
You can alter your client CRM database in QuickBase and streamline your data, durably combine with your surviving systems, and progress as you grow.
- Customer Service
Great data is the key to great customer relationships. You can see how QuickBase tailor-makes database software increases clarity, well-organized processes and grows response time.
- Human Resources
Quickbase permits you to set up an application that works precisely how your company requires it to be. You can enhance your workflow, line up with company purposes, and retain employee data securely with Quickbase’s reliable HR platform.
- Field Services
You can provide much power to your field teams. Also, you can trace client and project details from anywhere and from any gadget.
- Project Control
We are not a standardized tool. Quickbase is a made-to-order platform to scheme, track and describe your projects, anyhow your team needs to work.
- Training Conduct
You can create individualized training control software with the help of QuickBase to examine, sustain and manage your tutoring data in one main and secure location.
Salesforce Platform Features
- Salesforce brings together your marketing, sales, commerce, and IT groups from anywhere with customer 360- one combined CRM platform that strengthens the whole suite of joined apps. With customer 360, you can clear-cut your employees on what’s prime right now: balancing your business, restarting, and reclaiming to delivering extraordinary customer experiences.
- Personalized Marketing-You can customize marketing using this platform. You can use trigger messages based on customer actions and send more targeted and personalized messages.
- You can automate time taking tasks by building custom apps. You can also digitize business processes.
- Provide personalized support to your customers within their time frame and as per their terms. You can also unify emails, phone, and chat support.
Salesforce Use Cases
- AppExchange
AppExchange features thousands of applications, components, and more for enterprise and small business sales, services, and marketing.Also, you can find industry-specific solutions that are pre-vetted and ready to install.
- Security
Salesforce starts with a novel multitenant architecture that offers you an out-of-the-box layer of security. Additional layers offer you a fine degree of security and compliance management over everything from user and consumer authentication, to look after permissions, to information access and encoding.
- Integration Services
Unify your customer data, regardless of source – legacy systems, on-premises solutions, or anything else. Simplify development and improve customer experience with a platform that integrates identity, data, processes, and UI design. Additionally, connect to device, product, and app data to finish the loop on the customer journey. This gives you a 360-degree view of the customer across sales, marketing, service, and more.
- Analytics
Satisfy the demand for business analytics without the need for more IT resources. Stakeholders can create personalized reports and dashboards by department, role, and individual. Drag and drop fields, filters, groupings, and charts for a real-time view with instant drill down to operational data. Share insights via mobile devices and social feeds.
- Metadata Architecture
From workflows to custom apps, everything you customize in Salesforce is stored as metadata. This unique architecture keeps your customizations separate from the core platform, allowing for seamless and hassle-free upgrades. You can say goodbye to worrying about breaking changes, making you future-proofed.
- Multitenancy
Unlike some software, Salesforce takes care of everything behind the scenes. You don’t need to worry about setting up servers or buying hardware. We handle all that, including security and updates, so you can focus on strategic aspects of your business.
- Internet Of Things
You can path the data generated from connected devices directly into Salesforce where sales, service and marketing teams can work on it with the use of IoT services or salesforce. You can now add meaningful work value to every networked device with IoT.
- Code
Salesforce DX is used to make and customize inside salesforce using different tools which gives more power to developers and they will totally love it. Also, you can add AI into each app with Einstein and create apps in so many languages, developers want with Heroku.
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Comparison Between Quickbase and Salesforce
Platform Supported
| Element | Quickbase | Salesforce |
|---|---|---|
| Web-Based | ✅ | ✅ |
| iPhone app | ✅ | ✅ |
| Android app | ✅ | ✅ |
| Windows Phone app | ❌ | ❌ |
Features
| Element | Quickbase | Salesforce |
|---|---|---|
| Calendar & Reminder System | ✅ | ✅ |
| Document Storage | ✅ | ✅ |
| Internal Chat Integration | ✅ | ✅ |
| Email Marketing | ❌ | ✅ |
| Lead Qualification | ✅ | ✅ |
| Lead Generation | ✅ | ✅ |
| Marketing Automation | ❌ | ✅ |
| Mobile Access | ✅ | ✅ |
| Segmentation | ✅ | ✅ |
| Social Media Integration | ❌ | ✅ |
| Task Management | ✅ | ✅ |
| Territory Management | ✅ | ✅ |
| Score | 10/13 | 13/13 |
Typical Clients.
| Element | Quickbase | Salesforce |
|---|---|---|
| Small-Businesses | ✅ | ✅ |
| Medium-Size Businesses | ✅ | ✅ |
| Big Enterprises | ✅ | ✅ |
| Freelancers | ❌ | ❌ |
Customer Support
| Element | Quickbase | Salesforce |
|---|---|---|
| Networked | ✅ | ✅ |
| Telco | ✅ | ✅ |
| Domain | ✅ | ✅ |
| Video Training | ✅ | ✅ |
Pricing
| Element | Quickbase | Salesforce |
|---|---|---|
| Free Trial Available | ✅ | ✅ |
| No Credit Card Required | ❌ | ❌ |
| Free Account | ❌ | ❌ |
| Subscription Based | ✅ | ✅ |
Integration
| Element | Quickbase | Salesforce |
|---|---|---|
| Asana | ❌ | ✅ |
| Basecamp | ❌ | ❌ |
| Dropbox Business | ✅ | ✅ |
| Github & GitLab | ❌ | ❌ |
| Gmail | ✅ | ✅ |
| Google Calendar | ✅ | ❌ |
| Google Drive | ✅ | ✅ |
| Jira | ❌ | ✅ |
| Microsoft 365 | ❌ | ❌ |
| Microsoft Excel | ❌ | ❌ |
| Microsoft Outlook | ✅ | ❌ |
| Microsoft Teams | ❌ | ❌ |
| Quickbooks Online Advanced | ✅ | ❌ |
| Quickbooks Online | ✅ | ✅ |
| Salesforce Sales Cloud | ❌ | ❌ |
| Slack | ✅ | ✅ |
| Trello | ❌ | ✅ |
| Zapier | ✅ | ✅ |
| Zendesk | ✅ | ✅ |
User Reviews
Pros and Cons
Quickbase Pros & Cons
Pros
- Helpful in any role of assigning tasks and managing the work of my other team members.
- Easy to locate previous tickets for previous projects. Also allows work to be split up and assigned.
Cons
- You can easily change security access but if anyone makes an incorrect move and removes a file then you will be in trouble.
Salesforce Pros & Cons
Pros
- Helpful in tracking contacts, emails, and opportunities in just a few clicks.
- Easy to track the status of a lead via the pipeline.
- Amazing reporting work.
Cons
- You can easily get infinite strides for having a total record so this is definitely not a languorous program.
Which platform should I choose – Quickbase or Salesforce?
Although both these platforms help businesses to streamline their workflows, the decision to opt for one over the other depends on a lot of factors.
If being economical is the priority for you then Salesforce is apparently the prudent choice because of the heavy prices of the Quickbase plans. But if cost is not the issue and premium features are the ones you are looking for, then without any doubt, go for Quickbase.
From mid-scale to large-scale companies, with Quickbase being the low-code platform, you can manage and customize the apps or tasks without employing any extra coders or developers.
Overall, you truly don’t have to choose just among the two. Quickbase and Salesforce can be equally beneficial to any business. Each has stunning features that many companies decide to merge both products jointly to optimize the benefits instead of selecting just one software.
Hope our comprehensive guide helped you in choosing the right platform for your business!
Feel free to share your thoughts in the comment section below and let us know if there are any questions. We will reply back to you shortly!
